Account deletion

Request Account Deletion

Use this public page to request deletion of a Dancing Bee account and associated app data without reinstalling the mobile app.

Two ways to request deletion

In the app, start account deletion and confirm it after the required reauthentication. Successful confirmation disables access immediately and schedules deletion after a 30-day recovery period. Logging in before the scheduled date cancels that scheduled deletion.

On this public page, submit the deletion form. It creates a privacy case and gives you a reference number and human-response due date, normally one calendar month after receipt. Submitting the form alone does not disable the account or start the automated 30-day recovery period; support first verifies and handles the request.

Verification and final cleanup

We may email the account address or ask for proportionate additional evidence before completing a web request. Never put a password, sign-in or verification code, authentication or deletion token, or full identity document in this form.

Completed deletion removes the account, authentication identities, uploaded media, and user-owned product records. Restricted safety and abuse cases, moderation and appeal records, legal cases, accepted-policy evidence, and minimum audit records may remain only under the retention criteria in the Privacy Policy.

If the account used Sign in with Apple, provider credential revocation may be required before deletion can fully complete.

Submit an account deletion request

This form sends your request to the Dancing Bee support service. If it does not work, email support@dancing-bee.com.

We use the details you submit only to handle this request. Do not include passwords, sign-in or verification codes, authentication or deletion tokens, full identity documents, or unrelated sensitive data. Privacy policy.